At b88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store, and protect your personal data at all times.
All data is transmitted via 256-bit SSL encryption — the same technology used by leading financial institutions in Malaysia. Your data is secure as it travels from your device to b88 servers.
You have the full right to access, correct, or request deletion of your personal data at any time. A single request to our team is all it takes to start the process.
B88 has never and will never sell members' personal information to any third party for marketing or commercial purposes without your explicit consent.
Your data is stored in high-grade server infrastructure with strict access controls. Only authorised personnel may access your data, and every access is logged for audit purposes.
You can opt out of marketing communications at any time through your account settings without needing to contact anyone. Your preference is respected immediately.
The b88 privacy policy is drafted in accordance with the latest international data protection standards and reviewed regularly to ensure it remains relevant and robust.
B88 ("we", "Platform") respects the privacy of every user and member. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the b88 platform, including the website, mobile app, and all related services.
By registering a b88 account or using any of our services, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the b88 Terms and Conditions and should be read together with that document.
We are committed to processing your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. If at any time you disagree with the contents of this Privacy Policy, you have the right to stop using the b88 platform and request that we delete your data.
B88 collects your personal data through various methods when you use our platform. Below are the categories of data we collect and their purposes:
| Data Categories | Data Examples | Collection Methods |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Registration form & KYC |
| Contact Data | Email address, phone number, home address | Account Registration |
| Financial Data | Bank account number, transaction history, account balance | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser, OS | Automated system logs |
| Gaming Data | Game history, total bets, play duration | Automated platform activity |
| Communication Data | Support chat records, emails, feedback | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs unless required by law.
B88 uses your personal data in a limited and responsible manner. Every use of data has a clear legal basis — whether to fulfill a contractual agreement, comply with legal obligations, or based on the platform's legitimate interests with due regard for yours.
B88 does not sell or trade your personal data. However, in certain situations, we may need to share your data with selected third parties. All data sharing is subject to strict confidentiality agreements.
Parties who may receive your data:
B88 has never and will never share your data with marketing companies, data aggregators, or any entity that has no legitimate need to access it.
Your data security is b88's top priority. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, destruction, or disclosure.
Technical security measures:
Data retention period:
B88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Third-party cookies from our service providers are also subject to their respective privacy policies.
As a b88 member, you have the following rights regarding your personal data. We are committed to processing all rights-related requests within 30 calendar days.
You have the right to obtain a copy of all personal data we hold about you, including the purposes of processing and the parties who have received that data.
If any of your information is inaccurate or incomplete, you have the right to request a correction from us without undue delay.
Under certain circumstances, you may request that we delete your personal data. This request may not be fully fulfilled if the data must be retained for legal compliance purposes.
You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of the data or awaiting the outcome of a complaint.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider upon request.
You may object to the processing of your data for direct marketing purposes at any time. Your objection will be actioned immediately without question.
The b88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18.
If we discover that data belonging to an underage individual has been collected without our knowledge, we will take the following steps immediately:
Parents or guardians who believe their child has registered an account on b88 should contact our support team immediately at [email protected] for a prompt response.
B88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or technological developments. Each new version will state the update date at the top of the document.
For significant changes that affect how we process your data, we will notify you through:
Continued use of the b88 platform after policy changes take effect constitutes your agreement to the latest version of this Privacy Policy. If you do not agree, please contact us to discuss your options, including account closure with a refund of any valid balance.
If you have any questions, concerns, or complaints regarding how b88 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every privacy concern seriously and within a reasonable timeframe.
All privacy complaints will be acknowledged within 48 hours and resolved within 30 calendar days. For complaints requiring further investigation, we will keep you updated on progress regularly.
Also read other important b88 policy documents for a complete understanding
B88 is built on a foundation of trust. Your data is protected, your rights are respected, and your privacy is safeguarded at all times. Register today and experience the difference of a platform that truly puts its members first.